April 23, 2018

Oracle Intelligent Bots - Integration with Smooch

Smooch is the complete messaging platform for enterprise software makers. To know more about Smooch click here. Oracle Intelligent Bot made it very easy to integrate your bot with Smooch.

In this post, we will see how to integrate #chatbot developed in Oracle Intelligent Bot(#OracleMobile) with Smooch to open as a web page. Below is the procedure to do the same.

  • Create a channel in the bot for Smooch. To do so,
    • Goto settings of the bot
    • Select Channels tab
    • Click on "+Channel" to create a new channel

    • Enter Name and Description
    • Select Channel Type "Web". You can see a window like below

    • Click on Create
    • You can see a screen like below which contains an app id and app secret to connecting with the clients

  • Preparing a smooch client to connect with the bot
    • In this example, we use a web client to connect with the bot
    • Refer this smooch page and download/create the HTML page from https://github.com/smooch/smooch-web
    • Replace the app id with the id created above
    • Run the web page, you will see a chat widget on the page as below
    • Click on the chat icon and start your conversation with the bot

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