Menu

Oracle Intelligent Bots: Integrating chatbots with Facebook Messenger

Chatbots, OracleMobile By Mar 01, 2018 No Comments
Below is the procedure to integrate chat bot developed using Oracle Intellegent Bot Cloud Service (IBCS) with the Facebook channel.

  • Create a Facebook page
  • Make sure you seeĀ  “Send Message” button on the page like below
  • If you dont see this button, the follow the below steps, other wise continue to the integration
    • Click on the button or select Edit button option
    • Select “Send Messages” option under “Contact you”
    • Click Next
    • Select “Facebook Messenger” in the step2
    • Now you can see as below
    • Click on Finish. Now your facebook page is ready.
  • Now goto Facebook developer page: http://developer.facebook.com
  • Click on “My Apps”
  • Select “Add new app”
  • Give “Display name”, email id and click on “Create App ID”
  • Products page will be opened
  • Mouse over to “Messenger” and click on “Set up”
  • Repeat the same for “Webhooks”
  • You can see both of them added under “PRODUCTS” on the left menu of the app
  • Selecte Settings under Messenger from the left menu
  • Scroll to “Token Generation” section
  • In the drop down under “Page”, select the facebook page we created above
  • It will generate a “Page Access Token”
  • Click on the generated token. It will be copied to clip board
  • Open the bot for which you are creating this channel
  • Goto Settings and click on Channels
  • Click on “+ Channel”
  • Enter a name to the channel
  • Enter Description which is optional
  • Select Channel Type as “Facebook Messenger”
  • Paste the copied token into “Page Access Token” field
  • Copy “App Secret” from the facebook app’s settings to “App Secret” field in bot
  • Enable channel and click on Create
  • You can observe channel created in bot for facebook with two extra fields Verify Token and Webhook URL. And the screen looks like as below
  • Go back to facebook messenger app page
  • Click on “Messenger”, scroll to “Webhooks” section and click on “Setup webhooks”

 

  • Copy “Webhook URL” of bot to “Callback URL”
  • Copy “Verify token” from bot to this facebook app
  • Under “Subscription Fields”, select messages and messaging_postbacks
  • Now the window will look like as below
  • Click on “Verify and Save” button which will create a webhook call back to your bot from facebook
  • Now you can see a new field in “Webhooks” section in the facebook app page
  • Select your facebook page from the drop down which is to subscribe your webhook to the page events
  • Once you select the page, a button “Subscribe” will be visible next to the drop down. Click on it
  • Now your facebook channel is ready to talk to the bot
  • Either make your facebook page public or add users as testers to the page to interact with the bot
  • Open facebook messenger and search for the name given to the facebook page and start sending messages to the bot. You will see the bot responses.

 

No Comments

Leave a comment

Hi, Welcome here.
JOIN OUR NEWSLETTER
And get notified everytime we publish a new blog post.